Ongoing OpenCart Support

Our OpenCart support is second to none. We can provide one of incident support or long term support and maintenance via an agreed SLA.

We understand that when you first launch your online store you are going to need a high level of support. We can therefore tailor a support package to you that provides high level, high priority support initially. Then working with you to reduce your spend as time goes on and you have fewer incidents.

We can also change our OpenCart support plan to move away from bugs and incidents towards SEO.

This means that we still provide support for you but focus more on quality, SEO ranking and performance as opposed to bug fixing, incident management and issue resolution.

Have a look at our plans below. But of course if you don’t see what you need here please contact us and let us work with you to develop a support and maintenance plan that suits you.

If you’re looking for hosting see our Hosting page



Accounts

Free Trial

Projects

SSL

Storage

Sub-domains

Sub-domains

ONE-OFF SUPPORT

$90

Single Incident

You Email Details

4 Hour Response

We Repair

Or Advise Options



DEDICATED MONTHLY SUPPORT

$240 

Up to 5 incidents

Email comms.

4 Hour response

Design tweaks

Browser comp.

Extension Help

Month X month

PREMIUM MONTHLY SUPPORT 

$360

Unlimited incidents

Email & Phone, 9-5

4 Hour response

Design tweaks

Browser comp.

Extension Help

Minimum 3 months