Hosting, Migration & Updates

Opencart hosting that is fast, reliable and 99.9% up time guaranteed!
…We use Amazon AWS for all Opencart hosting:

  • Easy to use
  • Flexible
  • Secure
  • Daily backups
  • Quickly Scalable
  • 24 X 7 Server Monitoring
  • 99.9% UP TIME GUARANTEE
  • All hosting plans are for a minimum of 6 months

Opencart Install & Hosting Pricing



Free Trial

Projects

SSL

SSL

Small site

$35

PER MONTH

Opencart Installed

Fixed data & bandwidth 

Sydney Data Centre

Backed up

Mid-weight site

$75

PER MONTH

Opencart Installed

Flexible cloud hosting

Sydney Data Centre

Backed up

Opencart Install, Hosting & Support Pricing



Free Trial

Projects

Projects

SSL

Storage

Domains

Bronze Tier Host-n-Help

$90

Single Incident  a month

No incident accrual 

You Email Details

4 Hour Response

We Repair

Any Issue 

We fix in an hour 

Or Advise Options

Silver Tier Host-n-Help

$180

Up to 5 incidents

Unused incident accrual 

Email comms.

4 Hour response

Design tweaks

Browser compatibility testing

Extension Help

Yearly SEO Review

Gold Tier Host-n-Help

$240

Unlimited incidents

Priority Handling 

Email & Phone, 9-5

4 Hour response

Design tweaks

Browser compatibility testing

Extension Help

Annual version upgrade

 

What do our hosting packages include?

Hosting details

Our websites are hosted on the Amazon AWS Cloud.
Amazon Web Services offers cloud web hosting solutions that provide businesses, non-profits, and governmental organizations with a flexible, highly scalable, and low-cost way to deliver websites and web applications.

Hosting includes a daily back up.

Uptime Guarantee

We will use its commercially reasonable efforts to avoid downtime for 99.9% of the hours calculated as an average over each calendar year.

This guarantee excludes hours for maintenance and general server software updates in-line with our other commitments regarding the maintenance of back-ups and versions of operating and application software of up to 4 hours per month.

Where necessary these outages will be in off-peak Australian hours and we will provide a minimum of 48 hours notice by email of any such outages.

Performance Guarantee

We will pro-actively monitor packet loss and latency and where we discover, either from its own efforts or after being notified by the customer that there is in excess of 5% packet loss or transmission latency in excess of 150 milliseconds round-trip based on our measurements we will use all reasonable endeavors to determine the source of the packet loss or latency to correct the problem.

Performance Guarantee

We will pro-actively monitor packet loss and latency and where we discover, either from its own efforts or after being notified by the customer that there is in excess of 5% packet loss or transmission latency in excess of 150 milliseconds round-trip based on our measurements we will use all reasonable endeavors to determine the source of the packet loss or latency to correct the problem.

Application & Software Support

We undertake to provide a 4 hour response to all help requests received from a nominated person in your organisation. This response will include details of the extent of the problem, outage or error and an estimated time of resolution.

Email Help Desk Support

We have set up an email address urgent@wwwshop.com.au that is received by our key staff and receives the response priority outlined above.

Telephone Support

Telephone support will be provided between 9AM and 5PM Monday to Friday.